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More than 400 complaints were received in February from citizens on the garbage removing issues
Rustem Gafarov, the head of the Executive Committee of Kazan, addressed the issue of the large number of complaints from residents on the garbage removing in February and March. He asked Yevgeny Chekashov, Director General Management Company «PZhKH», to report on the measures to normalize the situation and instructed the heads of district administrations to monitor this issue.
«In February, there was a large number of complaints from residents on the garbage removing. The regional operator of the management company «PZhKH» provides garbage removing. However, people continue to address complaints to us as city authorities. In total, more than 400 requests were received in February, while there are fewer requests in March. This means that the problem has not been completely solved», – said Rustem Gafarov, head of the Kazan Executive Committee.
He instructed the Housing and Utilities Services Committee, together with management companies and the regional operator, to increase their involvement in cleaning up the sites from accumulated garbage. “Residents rightfully expect us to ensure order, - said Rustem Gafarov. - I ask the heads of districts to report about work and garbage removing from the settlement area, so that they can also promptly resolve issues if they arise.”
Yevgeny Chekashov noted that since the beginning of the year, more than 1.6 million cubic meters of municipal solid waste have been removed from Kazan. Due to heavy snowfall, there were problems with the garbage removing, but now the situation has been stabilized. Daily orders are completed at 95%, which is only 3-4% lower than planned. As many as 120 garbage trucks work in 2 shifts, as well as 120 drivers and 175 movers.
«We have been working in an enhanced mode since December 28. During this time, the city has been fully cleared of snow four times, and each time we have rebuilt logistics, further strengthening the grouping of vehicles», – the speaker reported.
He added that the processing time for one site increased from 7 to 30 minutes, and in some cases, the tasks were disrupted. Some of the equipment involved in garbage removing was damaged due to the snow. In two months, 34 drivers and 45 movers quit, unable to withstand the load (30% of the crew), and from January to March, 234 sick leaves were issued. The control room and the service department worked almost around the clock.
After stabilizing the linear waste removal process, the regional operator began focusing on prioritizing the handling of accumulated waste, including waste collected from yellow nets and bulky waste.
Over 4,000 clean-up operations using specialized vehicles have been conducted since January. The efforts involved collaboration with district administrations and property management companies, as well as monitoring complaints and conducting inspections.