R. Minnikhanov suggested using the experience of the “Open Kazan” on the territory of Tatarstan

The discussion of the development of housing services was held at the VII extended meeting of the Council on Entrepreneurship.

(KZN.RU, January 15). The information system “Open Kazan” should be taken as a basis for distribution throughout the territory of Tatarstan. Rustam Minnikhanov, the head of the republic, made such an offer at the VII extended meeting of the Council on Entrepreneurship under the President of the RT, which was held at the KRK “Pyramid”.

Ilsur Metshin, the head of the capital of Tatarstan, took part in the discussion. He noted that the project “Open Kazan” has been functioning for several years already and has proved itself from the best side. “This product has been working successfully for five years and still is. Almetyevsk, Yelabuga, Nizhnekamsk and twelve cities of Russia joined the system after Kazan. The whole of Chechnya went to the project after it was demonstrated in Grozny”, said I. Metshin.

The system “Open Kazan” started its work in December 2011. 41 management organizations, 277 contract organizations and 6 enterprises of the industry now operate in the system “Open Kazan” (AO “Tatenergo”, MUP “Vodokanal”, AO “Kazenergo”, OOO “Chisty Gorod”, OOO “PZhKKh”, MUP “KETs”).

The system “Open Kazan” currently serves almost 400 thousand personal accounts in more than 4.5 thousand houses. 845 thousand people live in them, or 83% of inhabitants of apartment houses.

More than 1.8 million applications of residents were accepted and processed in the “Open Kazan” from 2012 to 2017. During this period, 99% of the total number of appeals received was considered.

“Let's make this system work all over the country. We will take the next step so that everyone will work in this system”, noted R. Minnikhanov.

Also, presentations of project groups were held during the meeting of the Council. Such as the minimization of risks when issuing a declaration of conformity for products, the procedure for paying for negative environmental impact, improving the procedure for handling complaints by housing supervision authorities, organizing the safe transportation of children, clarifying the requirements for re-issuing licenses for waste management, optimizing requirements for the environmental reporting of business, and etc.

“Each time the tasks that we are trying to solve are becoming more complex. Nevertheless, such a discussion allows us to find solutions or formulate questions and reach the federal level”, marked R. Minnikhanov.

The President thanked his colleagues for the prepared and well-researched questions. “We have many problems associated with the environmental theme, waste processing and housing and communal services issues. We need to have feedback in order to react quickly to these problems and solve them”, he said.

Farid Mukhametshin, the chairman of the State Council of the RT, Asgat Safarov, the head of the Presidential Administration of the RT, Rustam Nigmatullin, the first deputy prime minister of the RT, and others also took part in the work of the Council.