The overhaul of 10 departments of the Doverie center will be completed by September

Kazan Mayor inspected the work in one of the departments – the Serdesh psychological service on Godovikova Street.

By September, the overhaul of 10 departments of the Doverie Center for Psychological and Pedagogical Assistance to children and youth will be completed in Kazan. The renovation began with the support of Tatarstan President Rustam Minnikhanov. Every year, about 50 thousand teenagers and young people receive assistance at the center. The Mayor of Kazan Ilsur Metshin inspected the work in one of the departments of the center – the Serdesh psychological service.

The Doverie Center for Psychological and Pedagogical Assistance to children and youth was established in 1995, when a helpline began functioning in the city. In the same year, under the auspices of the center, other departments of the psychological service were established in all districts of the city. Every year, 50 thousand teenagers and young people receive psychological assistance at the Doverie center. Specialists of the center provide family consultations, as well as the assistance in choosing a profession and support in difficult life situations. For young people aged 14 to 35, these services are free of charge.

Ilsur Metshin noted the importance of modern psychological assistance centers for the city. “The interior and equipment of each department were designed together with designers and psychologists. All repair works are carried to make the facilities as comfortable as possible for both specialists and those who come here for help,”- the head of the city said.

One of the departments of the Doverie – the Serdesh psychological service – has been located on the first floor at 14 Gogovikova Sreet since 1995. For 27 years, it has never been renovated. As of today, the main works have already been completed at the department – utilities have been updated, ceilings have been repaired and the ventilation system has been replaced, work with low-current electrical networks, design of walls and ceilings, as well as replacement of windows and entrances are to be completed.

The Mayor of Kazan together with the director of the service Natalia Sabirova inspected the premises where the sensory room, children's play areas, classes for teamwork and offices will be located.

After the overhaul is completed, the center will employ 13 employees – psychologists, specialists in working with young children, youth and adults, as well as a teacher. Natalia Sabirova said that since the beginning of the pandemic, even in the summer, the service's specialists have been working hard. “Now the appointment is two weeks ahead, and in other seasons the waiting period is more than a month ahead,”- she added.

Residents of the Aviastroitelny district receive assistance at the center, as well as those who need the assistance from all over Kazan, and sometimes from nearby cities of the republic. The Serdesh center also provides psychological assistance, including victims of violence.

Every day, the staff serves up to 25 people, including children, teenagers, and adults. Serdesh is most often asked for help in crises when people feel loneliness, ignorance of peers, and young families come to the service because of communication issues and thoughts of separation. Specialists conduct one-time consultations, as well as long-term psychotherapy lasting up to 2-3 months.

After the renovation, Serdesh will open to visitors in August, repairs in other departments of the Doverie center, including in the new branch on 8 Marta Street, are also planned to be completed until the beginning of school year.